Customers

Track and manage customers who have signed up through your Dropify® countdown page.

Customer Data Collection

All customer information collected through your countdown page is automatically integrated into Shopify's native customer system.

Data Captured

• Email Address: Optional field if enabled in Design settings
• Phone Number: Optional field if enabled in Design settings
• Submission Date: Automatically tracked
• Source: Tagged as "Dropify" for easy identification

INFO

It is recommended to enable at least one capture field for best results.

Marketing Preferences

Customers are automatically opted into marketing communications:

• Email Marketing: Single opt-in for email updates
• SMS Marketing: Enabled when phone numbers are collected
• Customer Tags: All customers are tagged with "Dropify"

Customer Management

Viewing Customer Data

All Dropify® customers appear in your standard Shopify customer list:

1. Go to Customers in your Shopify admin
2. Filter by tag "Dropify" to see only countdown page signups
3. View individual customer profiles for complete information

Export Options

Customer data can be exported using Shopify's standard export functionality:

• Full Export: All customer data including Dropify® signups
• Filtered Export: Export only customers with "Dropify" tag
• Custom Fields: Include submission dates and source information

Marketing Integration

Email Campaigns

Use collected email addresses for:

• Launch notifications when countdown ends
• Follow-up campaigns for future drops
• General marketing communications
• Abandoned cart recovery (if applicable)

SMS Marketing

When phone numbers are collected we recommend:

• Immediate drop notifications via text
• Time-sensitive promotional offers
• Exclusive access alerts
• Restocks and new product announcements

Best Practice

Send launch notifications within 5 minutes of your countdown ending. This immediate communication maximizes conversion rates from interested customers.

Segmentation

Customers creeated by Dropify® can be segmented for targeted campaigns:

• By Collection Date: Target based on when they signed up
• By Location: Use phone number country codes for geo-targeting
• By Engagement: Track email opens and SMS responses
• By Purchase History: Identify repeat customers vs new acquisitions

Analytics & Reporting

Conversion Tracking

Monitor the effectiveness of your countdown campaigns:

• Signup Rate: Visitors who submit the form
• Email Deliverability: Successful email sends
• SMS Delivery: Successful text message delivery
• Purchase Conversion: Customers who buy after drop launch

Integration with Shopify Analytics

Dropify® customer data integrates with Shopify's reporting:

• Customer Acquisition Reports: Track Dropify® as a source
• Marketing Performance: Measure ROI from countdown campaigns
• Lifetime Value: Compare Dropify® customers to other segments